Delivery Information

Delivery Information

*We aim to ship all parts orders received before 1pm the same day using a courier or Royal Mail Tracked 24 service. Many of our orders will arrive next working day however this is not a guarantee. Tracking will be provided once your order has been shipped.


Equipment 
is shipped on a free 3-4 working day service.

*Items that are not in stock will be put on back order and shipped when available. Customers will be informed and given the option of a full refund or to leave items on back order.

Damages

Any damages must be notified within 24 hours. Any notification after this point can't be processed due to us not been able to claim against the courier.

Couriers

We use multiple couriers to get customers' orders to their destinations. For the majority of consignments, we use Royal Mail, UK Mail (DHL) and DPD Local, part of the DPD group. All 3 are well known for their excellent service and fast delivery. 

Additional Information

Orders placed after 1pm will be processed the following day - subject to product availability. Working Days are Monday to Friday and exclude public holidays.

AM and Weekend delivery services exclude Northern Ireland, Channel Islands, Scottish Highlands, Scottish Islands & Isle Of Man.

If you require any further information, please don't hesitate to contact us.
To contact us you can email hello@eb3fx.co.uk or by telephone 01262 676358 (during office hours).