Cookie Policy

Last updated: 19 July 2026

This Cookie Policy explains how Catering Spares Online Ltd uses cookies and similar technologies when you visit or use our website.

It should be read alongside our Privacy Policy, which explains how we collect and use personal information.

What are cookies?

Cookies are small text files placed on your computer, mobile telephone or other device when you visit a website.

Cookies and similar technologies can be used to operate a website, remember preferences, maintain shopping baskets and customer accounts, improve security, understand website usage and support advertising.

Similar technologies may include pixels, tags, scripts, local storage and other technologies that store information on, or access information from, your device.

How we use cookies

We may use the following categories of cookies and similar technologies:

Strictly necessary cookies

These cookies are required for the website and online store to function properly. They may be used to:

Maintain your shopping basket
Process checkout and payments
Enable customer-account sign-in
Remember your privacy and cookie choices
Protect the website and customers against fraud or misuse
Balance website traffic and maintain technical stability

These technologies may be used without consent where they are strictly necessary to provide a service that you have requested or where another legal exception applies.

Functional cookies

Functional cookies help provide additional website features and remember choices you make, such as your preferred language, location, display settings or account preferences.

If these cookies are disabled, some optional features may not operate as intended.

Analytics and performance cookies

Analytics and performance cookies help us understand how visitors use the website. They may collect information such as:

The pages and products viewed
How visitors arrived at the website
How visitors move through the website
Errors or performance problems
Whether a visit resulted in an enquiry or purchase

We use this information to measure website performance and improve our content, navigation, products and services.

These technologies may include Shopify Analytics and other analytics services that we enable from time to time.

Advertising and marketing cookies

Where enabled and permitted, advertising and marketing cookies may be used to:

Measure the effectiveness of advertising campaigns
Understand whether advertisements result in website visits or purchases
Limit how often an advertisement is shown
Show advertising that may be more relevant to your interests
Support marketing through services provided by Shopify or other advertising platforms

Advertising and marketing cookies will be used only where permitted by law and, where required, after you have provided consent.

Social media and embedded content

Pages may contain content or features provided by third parties, such as videos, maps or social-media tools.

Those providers may place cookies or collect information when you view or interact with their content. Their processing is governed by their own privacy and cookie policies.

Shopify cookies

Our online store is hosted by Shopify. Shopify uses cookies and similar technologies to provide the storefront, shopping basket, checkout, customer accounts, security, analytics and other ecommerce services.

The exact cookies used may vary depending on Shopify’s services, your privacy choices, the features active on our store and any apps or integrations that we use.

You can review Shopify’s current information about its cookies here:

Shopify Cookie Policy

Third-party services

Some cookies may be placed by third-party services used by our store, such as:

Payment and fraud-prevention providers
Analytics and website-performance providers
Advertising and marketing platforms
Customer-support and communications services
Embedded content and social-media services

The services present on the website may change as we update our store and its integrations.

Managing your cookie choices

When applicable, our cookie banner allows you to accept, reject or manage non-essential cookies.

You can review or change your choices at any time by selecting Cookie preferences in the website footer.

Withdrawing consent does not affect the lawfulness of any use that occurred before consent was withdrawn.

Strictly necessary cookies cannot normally be disabled through our cookie-preference controls because the website requires them to provide requested services.

Browser controls

Most web browsers allow you to view, delete or block cookies through their settings.

Blocking all cookies may prevent parts of the website from working correctly. For example, you may be unable to keep products in your basket, sign in to your account or complete checkout.

Instructions for managing cookies are normally available through your browser’s help or privacy settings.

How long cookies remain on your device

Session cookies normally expire when you close your browser.

Persistent cookies remain on your device until they expire, are replaced or are deleted through your browser settings.

The duration of individual cookies varies according to their purpose and the service that provides them.

Changes to this Cookie Policy

We may update this Cookie Policy when our website, Shopify services, installed apps, cookie practices or legal obligations change.

The latest version will be published on this page with an updated revision date.

Contact

If you have questions about our use of cookies or personal information, contact:

Catering Spares Online Ltd
Email: sales@cateringsparesonline.co.uk